We provide business skills training solutions in Customer Service, Sales and Account Management, Sales through Service, Negotiation, Coaching and Development of Leaders and Managers and Training Trainers.
Specifically, we also deliver solutions in Commercial and Financial Acumen, Presentation Skills, Time Management, Complaint Handling.
Our specialist subjects are in communication - written and spoken - and emotional intelligence.
We love providing one to one coaching sessions to build individual performance, as much as we do delivering training to groups of people from 2 to 200 and more! The delivery method is decided according to the outcomes you want to achieve - what, where and when will have the best impact?
Virtual delivery has become just as important now that we have great tools to use and people can access them easily.
We often deliver solutions that blend virtual with face to face, as well as workplace assignments.
Once you engage with us, you can be confident of our support every step of the way. Your Designer is also your Deliverer, so you can be certain that they will be fully immersed in your project and will feedback to you on its success.
We want your relationship with us to work in a way that meets your needs, so we will discuss measurements of success, ROI and account management up front to ensure you have all the information you need at each milestone. We find that solutions work best when commitments are made so that progress can be measured.
We use EBW (Emotions and Behaviours at Work) in one to one coaching and working with teams to work out where strengths are and how to develop the areas we need to work on when it comes to getting the best out of relationships with people.
When it comes to upskilling the team, sometimes there may be only one participant. Our sister company offers all online learning, where key business skills are broken down into interactive modules which can be taken at the learners own pace.
Click the logo to Register, explore our modules and find out more.
The Old Farmhouse
West End Road, Silsoe
Bedfordshire
MK45 4DU
United Kingdom